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Oakland International Airport

Turning Trade Publicity into a General News Media Story
- And Timing a News Release for Maximum Impact

The Challenge: Oakland International Airport had the lowest fares of any Bay Area airport, according to a study published by Aviation Daily, an industry trade publication. The goal was to present this information in a way to garner positive publicity for the airport, while also stressing Oakland's conveniences and on-time record — important concerns to business travelers.

The Solution: We prepared a three-page press release about the study results, including additional information about Oakland International's on-time record, economical parking, alternative transportation and other details. We also compiled the statistics gathered by Aviation Daily into our own chart highlighting data for Oakland International. The chart compared Oakland International's average fares to those on flights originating out of San Jose and San Francisco, and to national averages. We held the information for about a week because of heavy news days that included stories on the Clinton/Lewinski scandal and the United States' bombing of suspected terrorist bases in the Sudan and Afghanistan, which would otherwise have detracted from our "good news" story. The release finally went out on the Business Wire on a fairly uneventful Tuesday morning.

That morning, we followed up with calls to all major Bay Area newspapers, television stations and radio stations to answer reporters' questions.

Results: Within 24 hours of the release, a radio station and two television stations covered the story, including a TV segment that lasted nearly three minutes. The story also was published in two major daily newspapers in the Bay Area, one of which created its own color chart. All the stories stressed the airport's convenience and on-time flight record, as well as the fares.

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